Take a confession of judgment or power of attorney to confess judgment against the consumer, or appear as the consumer on their behalf in any judicial or non-judicial proceeding.Solicit or accept any note, mortgage, or negotiable instrument other than a check signed by the consumer and dated no later than the date of signature in exchange for their services.Make loans or offer credit in exchange for their services.Charge any other fees besides enrollment and debt settlement fees.For example, debt settlement companies cannot: The Debt Settlement Consumer Protection Act of 2010 sets restrictions on the actions that debt settlement companies, like Freedom Debt Relief, can take. Settlements not paid on time, resulting in a voiding of the agreement with the original creditorĬlearly, not everyone believes that Freedom Debt Relief is as helpful as it tries to be.High service fees that reduce savings for customers.Increase in debt during the program due to non-settlement.Legal action taken against a client that could have been avoided if the client had been aware of it. However, negative reviews on the site also show a pattern of customer confusion and poor customer service, including: Many of the complaints submitted to the BBB are pretty severe and concerning.Ī check of Trust Pilot shows that the company has a 4.5-star rating. Wrong estimation of debt repayment time.Little help with lawsuits from creditors.Misleading statements from customer service representatives.Unapproved withdrawals from a bank account.
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