![]() Customers.ai is pioneering change in the chatbot marketing space in order to allow more businesses to use the power of chatbots with ease and low expense. One possible explanation for the slow uptake is that marketers may not realize how easy it is to create a chatbot. With Customers.ai, those campaigns can be sent to contacts across messaging applications including SMS and Facebook Messenger simultaneously.Īlthough chatbot marketing has massive potential, surprisingly few businesses are using it. ![]() With chatbots, you can send messages to hundreds of thousands of contacts with a single campaign. Customers.ai is pioneering change in the chatbot marketing space in order to allow more businesses to use the power of chatbots with ease and low expense.Ĭhatbots can fulfill marketing functions such as lead generation, lead qualifying, webinar onboarding, answering FAQS, and other standard tasks. Sending a message, then, launches a chatbot sequence in Messenger to nurture the user further down the funnel.Īlthough chatbot marketing has massive potential, surprisingly few businesses are using it. A Messenger ad is a Facebook ad format in which the user responds to the ad by sending a message. For example, Messenger ads combine the power of chatbots with the power of Facebook ads. With Facebook Messenger chatbots, you can send messages to hundreds of thousands of contacts with a single chatbot.Ĭhatbots take marketing to a deeper level than, say, email marketing or even paid marketing. The native web chat delivers automated messaging to customers that are not signed into Facebook Messenger.Ĭustomers.ai chat marketing automation also simultaneously supports SMS text message marketing campaigns.Ĭhatbots can fulfill marketing functions such as lead generation, lead qualifying, webinar onboarding, answering FAQS, and other standard tasks. At that point, Customers.ai chat marketing automations default to native web chat. However, not all leads and customers are Facebook Messenger users. The business can then send automated follow-up messaging that is highly engaging, with chat sequences full of interactivity, images, GIFs, smart responses, downloads, appointment scheduling, contests, updates, quizzes, and more.īecause Messenger is so widely-used and has so much functionality, it is the preferred messaging channel for businesses and marketers today. Messenger chatbots feature instant lead capture as soon as a lead messages the Messenger bot, the business receives contact info and default lead qualifying info: first and last name, location, language and gender. Facebook, which includes WhatsApp, Messenger, and Instagram, now has the largest messaging platform in the world. And Customers.ai allows marketers to write chatbots for multiple messaging platforms - Facebook Messenger, SMS and native web chat - in one fell swoop.Ī Messenger chatbot is one designed specifically to work on the Facebook Messenger platform. Most new users, even if they are totally inexperienced, create their first chatbot in less than five minutes.
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